HETAS Approved Retailer

We are the only business in Cambridge to be both a HETAS Registered Installer and a HETAS Approved Retailer.

HETAS Approved Retailers give consumer confidence in getting a suitable, efficient and safe heating appliance for their home.

All approved retailers have at least one HETAS trained showroom staff member, meaning quality advice can be given to the end user that meets a good standard of service.

We have two HETAS trained members of staff at our Cambridge showroom. Before placing an order, we encourage all potential customers to visit our showroom or speak to us on the phone, to ensure that you are ordering the right appliance for your fireplace, flue and home.

Consumers purchasing a product from a HETAS Approved Retailer:

  • Can have confidence that there will be knowledgeable staff available in the showroom.
  • Will purchase a safe and legal appliance with the appropriate amount of output needed to heat their home.
  • Will be able to identify key features of each appliance through a product labeling system to make an informed choice to suit their needs.
  • Will find key topic advice sheets available in store for advice on maintaining their appliance efficiently and to the correct code of practice.

You can find more information on the HETAS Approved Retailer scheme on the HETAS website.

We were happy with the service we received from your company from start to finish. The fitters worked very hard throughout the day.

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